Lynn Espinoza is a broadcast news veteran with more than a decade of media, presentation and executive coaching experience. She has developed personal coaching sessions for Fortune 100 C-level executives, corporate communicators of all kinds, doctors, lawyers and leaders in non-profit.
Couldn’t Have Been Any Clearer
Posted on May 21, 2008. Filed under: Latest News
I am all for clear communication and sending the intended message, but this one hurt.
The phone rang last night at about 8:30, and the caller ID said “TV Survey”. I like taking surveys, so I picked up:
Automated Voice: We are conducting a survey on television viewing habits. If you are interested in participating, press 1.
I pressed 1.
Automated Voice: Thank you! We value your opinions! Please enter your age.
I pressed the 4 followed by the 7.
Automated Voice: Good-Bye!
I worked in television for more than fifteen years. I know how the game works. I knew this day would come, I just didn’t expect it to come so fast.
One Response to “Couldn’t Have Been Any Clearer”
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I guess if I pressed “5″ “0″– dialtone.
But I’m eligible for AARP. THEY care about me.